Altera Client Success Executive - Remote
Why Consider This Job Opportunity
- Salary up to $120,000
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement
- Supportive and collaborative work environment
- Chance to make a significant impact on client satisfaction and retention
- Engage in strategic planning with C-suite leadership and drive client success
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What To Expect (Job Responsibilities)
- Serve as the primary advocate for clients within the employer and act as a trusted advisor
- Develop and nurture relationships with C-suite executives to align solutions with client priorities
- Conduct operational reviews, track progress against Key Performance Indicators (KPIs), and generate insightful reports
- Identify additional revenue opportunities while monitoring accounts receivable efforts
- Facilitate collaborations between client and employer teams to align goals and strategic initiatives
What Is Required (Qualifications)
- Minimum educational requirement: Bachelor's Degree
- 0-10+ years of relevant work experience in client account management
- Strong understanding of healthcare industry practices and technical knowledge of healthcare software systems
- Excellent communication, problem-solving, analytical, and interpersonal skills
- Flexible and adaptable, with experience managing diverse client situations
How To Stand Out (Preferred Qualifications)
- 0-7+ years of healthcare client account management experience
- Demonstrated ability to build and maintain strong client relationships
- Familiarity with healthcare industry trends and practices
- Strategic thinking and initiative in driving client health awareness and management
- Analytical proficiency to support complex discussions and problem resolution