Technology Support - Payments Testing Associate
Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Welcome to Chase Bank - a leading financial institution that values innovation and technology to better serve our customers. We are currently seeking a highly motivated and skilled individual to join our team as a Technology Support - Payments Testing Associate. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our payment systems through thorough testing and analysis. We are looking for a detail-oriented and organized individual with a strong understanding of technology and a passion for providing exceptional customer service. If you are ready to be a part of a dynamic team and contribute to the growth and success of Chase Bank, then we want to hear from you!
- Conduct thorough testing of payment systems to ensure accuracy and efficiency.
- Analyze and troubleshoot any issues or errors that arise during testing.
- Collaborate with the technology team to implement improvements and updates to the payment systems.
- Maintain a high level of attention to detail to ensure the integrity of the payment systems.
- Provide exceptional customer service to internal and external stakeholders regarding payment system inquiries and issues.
- Stay up-to-date on industry trends and developments in payment technology.
- Develop and maintain comprehensive testing procedures and documentation.
- Identify and report any potential risks or vulnerabilities in the payment systems.
- Communicate effectively with team members and managers to provide updates on testing progress and any issues that arise.
- Work with cross-functional teams to ensure timely and accurate implementation of new payment features and functionalities.
- Participate in training and development opportunities to enhance knowledge and skills.
- Follow all security and compliance protocols to protect sensitive payment information.
- Uphold the values and mission of Chase Bank in all interactions and responsibilities.
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Job Qualifications
- Experience In Payments Testing: The Ideal Candidate Should Have A Strong Background In Payments Testing, With A Thorough Understanding Of Industry Standards And Processes.
- Knowledge Of Payment Systems: A Deep Understanding Of Payment Systems Such As Ach, Wire Transfers, And Swift Is Essential For This Role. The Candidate Should Be Able To Identify And Troubleshoot Issues Within These Systems.
- Technical Skills: The Job Requires A Strong Technical Aptitude, Including Proficiency In Coding Languages Such As Sql And Scripting Languages Like Python. Knowledge Of Test Automation Tools Is Also A Plus.
- Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial In This Role, As The Candidate Will Be Responsible For Identifying And Reporting Any Errors Or Discrepancies In Payment Transactions.
- Communication Skills: Strong Verbal And Written Communication Skills Are Necessary To Effectively Communicate With Team Members And Stakeholders, Including Providing Clear And Concise Updates On Testing Progress And Results.
Required Skills
- Quality Assurance
- Communication Skills
- Troubleshooting
- Data Analysis
- User Acceptance Testing
- Time Management
- System testing
- Risk assessment
- Payment processing
- Defect tracking
- Technical Knowledge
Soft Skills
- Communication
- Conflict Resolution
- Emotional Intelligence
- Leadership
- Time management
- Creative Thinking
- Teamwork
- Adaptability
- Problem-Solving
- Decision-making