R&D Operations Manager- US Remote

October 23, 2024

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

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What you will do

Let’s do this! Let’s change the world. This vital role will support R&D Strategy and Operations in the R&D Business Operations team, where we address complex business problems with exceptional people, tools, and processes. Our team supports key initiatives, business operations strategy as well as tactical, expert support to ensure our Research & Development staff receive the goods and services they need. This includes analytical support for budget forecasting and managing our external service providers with a robust supplier oversight and governance program. You will actively support Amgen's corporate mission of bringing medicines to patients with unmet medical needs every day.

In this key role as Manager, R&D Supplier Management and Performance Analytics (SMPA), you will be responsible for oversight of outsourced scientific services supporting Amgen Research and Development departments and driving quality from external third-party providers with the goal of maintaining a stable supply of healthy suppliers capable of supporting a spectrum of R&D activity. You will also be acting as an incredible portfolio manager supporting Merger and acquisitions activities to facilitate the detailed integration of activities, help us exceed efficiency goals, and deliver against our operational goals, primarily supplier and expense management to ensure adherence to Amgen’s requirements (policies, procedures, and SOPs). You will ensure standard methodology project management, functional engagement and close partnership with the Global Strategic Sourcing, Finance, Source to Pay, R&D budget leads, Alliance Management as well as the R&D Budget and Supplier management network to enable the successful integration. Please join an outstanding team that delivers for our partners!

Day-to-day activities include management of a global analytical supplier pool including identifying new suppliers, leading supplier governance meetings, handling timelines and results, facilitating data collection, and reporting of KPIs/metrics, prioritizing critical issues, and assisting with forecasting to ensure our ability to support the pipeline. The individual will also serve as an internal escalation point capable of issue triage, partner concern, and resolution.

Develop and implement effective supplier management strategy for our R&D functions, mainly but not limited to Global Research
Establish/optimize fit-for-purpose support model to ensure smooth execution of contracted results
Support mergers and acquisitions cross-functional efforts, ensuring tasks are completed within specific timelines, communication, and change management execution, and involved in cross-functional strategy.
Develop strong collaborative relationships and display an ability to support a variety of cross-functional activities with internal partners to support and promptly respond to business needs.
Act as subject matter expert in collaborating with the team to identify, develop, and deploy standard processes for procurement, category management, and supplier performance management.
Maintain oversight of a global pool of suppliers and find innovative solutions that provide the right mix of quality, agility, and value.
Elevate the strategic values of supplier relationships by optimizing the mix, volume, and type of work packages.
Implement fit-for-purpose portfolio and expense management strategies to support planning, tracking, and reporting.
Lead supplier evaluation, qualification, & remediation teams
Develop and maintain Supplier Key Performance Indicators, monitor metrics, and advance issues as appropriate within Supplier Governance (fit-for-purpose) for supplier oversight and find innovative solutions to elevate the strategic value of supplier relationships
Ensure adherence to corporate sourcing and procurement guidelines; supervise the contract-to-pay process for the assigned category
Lead external spending strategy, and support the annual budget forecasting and latest estimate projections with the Global Medical functional leads
Collaborate with the Budget Lead team and partners to develop/maintain budget visualization tools to ensure visibility of the budget, calculate the budget/project forecast, and timelines
Assist functional partners in defining external third-party provider Scope of Work (SOWs), leading the implementation of the agreed work packages, leading the supplier relationship, and resolving issues relating to contract negotiation or supplier service delivery.
Assist Sr. Manager SMPA in optimizing and expanding the strategic values of the SMPA support model to other function areas, identifying and evaluating other suppliers within the function area that should adopt the SMPA support model
Develop, create, and transition any existing non-automated support model into an automated format

we expect of you

We are committed to developing a diverse workforce, and we are even more committed to working with you to make that happen.

Basic Qualifications:

Doctorate degree and 2 years of biotech/pharma-related business operations/supplier management experience OR
Master’s degree and 4 years of biotech/pharma-related business operations/supplier management experience OR
Bachelor’s degree and 6 years of biotech/pharma-related business operations/supplier management experience; AND
2 years of managerial experience directly handling people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Preferred Qualifications:

4+ years' experience in leading complex projects.
Extensive knowledge and expertise in the use of supplier and program management methodologies, and change management techniques
Understanding of discovery research and clinical development
Understanding of the pharmaceutical industry landscape and business principles
Strong problem-solving skills and knowledge of analytical tools within MS Office, Smartsheet, Tableau, and other software programs
Extensive experience in Supplier Management and/or Alliance Management
MBA or business operations degree or equivalent experience in business/operations management
Strong organizational skills, attention to detail, and demonstrated ability to analyze and act strategically to support key business decisions.
Excellent analytical skills—ability to translate disparate and ambiguous data sets into impactful insights and recommendations
Strong oral, written, and presentation skills with the ability to explain complex concepts clearly to a variety of audiences, proficient facilitation, problem-solving, and change management skills
Sophisticated knowledge of Smartsheet, Excel, PowerPoint, and Microsoft Word; working understanding of business intelligence and predictive modeling tools
Outstanding ability to work harmoniously while balancing a fast-paced environment with multiple priorities and contending demands.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible