Manager, Film, Content Consumer Insights

October 26, 2024

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Like our members, we love entertainment and are big believers in the power of the consumer's voice when delivering best-in-class content.

As the Content Consumer Insights team, we work closely with business partners to inspire creative decision-making by providing rich insights into genres, content opportunities, audiences, and evolving content tastes.

We strive to understand the underlying needs, motivations, and emotions that drive love for our TV shows and movies so we can help Netflix continue to create stories that will excite members around the world.

Within Content Consumer Insights, the Film pod focuses on all things related to movies on Netflix. This includes big-picture topics (e.g. understanding perceptions of our film offering) as well as title-specific work that spans the early stages of development through marketing and release. This is a high-impact role that will oversee a team of best-in-class researchers who are helping to shape Netflix films today and in the future.

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What you will do:

Manage a team of researchers who own the relationships with key film Content & Marketing executives and creators (across the entire live-action film catalog)
Develop roadmaps, prioritization mechanisms, and overall ways of working that help guide the film insights team to deliver maximum business impact
Represent the research and overall POV of the consumer in film leadership forums
Understand the direction of the Netflix business at large, and cascade critical context to the team to enable them to do their best work
Develop innovative approaches to conducting research at each stage of the content lifecycle (e.g. development, production, post-release, etc.), and help drive the team toward new ways of thinking
Partner with the other managers in Content Consumer Insights to identify collaboration opportunities and help shape the direction of the Content Consumer Insights team overall
Partner with Regional Consumer Insights researchers to understand and inform Netflix films at a global level
Collaborate with partners from Finance & Strategy and Data Science to help inform broader business strategy

About You

You are deeply passionate about movies and know the movie industry well
You have a minimum of 10+ years of hands-on research experience at a network/studio/streamer or market research agency; diverse experience across these areas is a plus
You have 3+ years of experience managing and mentoring research teams
You are well-versed in movie research, especially around development, production, and marketing strategy
You are a strong communicator and have great storytelling skills with experience turning data into actionable insights and socializing across different departments (from content/creative to data scientist to high-level executive)
You are comfortable representing the consumer POV in leadership forums and aren’t afraid to be the dissenting voice in the room
You are an excellent collaborator; you build strong partnerships within your team and with stakeholders
You are an independent thinker who likes taking the initiative and approaches problem-solving with an innovative mindset; you focus on long-term solutions and making an impact at scale
You have a master of prioritization and time management - both the big picture and in terms of your own time
Experience working with data science and/or product teams is a plus.