Fedex Remote Customer Service, Remote Jobs

October 14, 2024

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

POSITION Synopsis:

The Store Expert reliably conveys a positive client experience to all clients, using consultative abilities to expect client needs, propose options and give arrangements. This client assistance centered colleague is educated in every aspect of the Store’s business, including print, signs and designs, and transportation. They will be liable for taking requests, organizing exercises in the Store, giving evaluating and item data, and suggesting suitable FedEx Office items and administrations. The Store Specialist will work and keep a wide assortment of gear, move boxes and hardware, stock materials, deal with the creation line and result, oversee complex undertakings, oversee retail supply, and complete doled out errands in light of need.

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GENERAL Obligations AND Obligations:

(This is a delegate rundown of the overall obligations the position might be approached to perform, and isn’t expected to be comprehensive)

Individuals
Adheres to directions of managers and helps other colleagues in performing store capabilities
Aids the preparation of store colleagues
Administration
Exhibits consultative ways of behaving in a retail climate to see every client’s individualized need
Gives client aptitude in printing, signs and designs and transportation product offerings and can suggest fitting FedEx Office items and administrations
Gives a remarkable client support insight by utilizing consultative abilities to expect client needs, recommend options, and track down answers for address client issues
Guarantees all client issues are settled rapidly and as per the general inclination of the client
Takes complex client orders utilizing request frameworks and gives precise valuing data
Collects divides plans merchandise for delivery by enveloping things by protection, embedding things into steel trailers, weighing bundles, and joining marks to packages
Sets up and works printing, restricting, and other related hardware utilizing client provided unique media and reports
Keeps a protected, spotless and precise retail location

Benefit

Guarantees classification of client information and cautious treatment of reports, media, and bundles
Processes monetary exchanges utilizing a Retail location terminal (POS),including dealing with money and making change
Cleans, fixes, and stocks all retail location printing and delivery hardware and supplies to give ideal execution and accessibility
Stays current on retail location marketing materials and guarantees legitimate showcase of all retail region item and signage
Makes a precautionary move to forestall mistakes and waste
Finishes required monetary desk work and may help with monetary revealing including everyday deals, close-outs and bank stores
Keeps FedEx Office guideline working strategies as well as complying with lawful, HR, wellbeing , client care and security arrangements and systems
Self-Administration
Plays out various assignments simultaneously
Searches for chances to further develop information and abilities inside the retail location
Ready to work with negligible oversight
Sticks to all FedEx Office colleague and retail location norms, as illustrated in the colleague handbook
Any remaining obligations depending on the situation or required

Least Capabilities AND Prerequisites:

Secondary school recognition or identical training
6+ long stretches of particular experience
Great verbal and composed relational abilities
For fresh recruits, should meet all FedEx Office business capabilities in force at season of employing
For current FedEx Office colleagues, should meet employing measures for the position and move prerequisites as framed in the Colleague Handbook

Fundamental Capabilities:

Capacity to remain during whole shift, barring dinner and rest periods
Capacity to move and lift 55 pounds
Capacity, consistently, to twist/bend at the midsection and knees
Capacity, consistently, to discuss successfully with clients, sellers, and other colleagues
Capacity, on a reliable premise, to perform work exercises requiring participation and guidance
Capacity, consistently, to work in a speedy climate, under significant tension
Capacity, on a predictable premise, to keep up with consideration and fixation for broadened timeframes
Capacity, consistently, to work with negligible management
Capacity, on a reliable premise, to report consistently to work and keep up with laid out business hours to help the FedEx Office business; customary participation or potentially detailing could incorporate normal participation at an actual area as well as keeping up with laid out business hours relying upon the degree and nature of the position