Driver and Warehouse Utility - Seattle

October 17, 2024

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Job Description

The Driver & Warehouse Utility position is responsible for the delivery of products to the customers of DWF Wholesale Florists and assists in maintaining the company’s warehouse operations. This position is critical to DWF Wholesale Florists; the Driver & Warehouse Utility position provides outstanding customer service, makes efficient, accurate and safe deliveries of products and helps maintain the appearance and organization of the warehouse which ultimately impacts the customer experience and the profitability of DWF Wholesale Florists.

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Responsibilities:

Delivery

Ensures outstanding customer service.
Delivers the correct product to customers safely.
Observes all traffic regulations.
Observes customer directed delivery instructions regarding parking, entrances, exits, etc.
Prevents distracted driving (i.e. no cell phone use while driving, etc.).
Provides feedback on the most efficient delivery routes.
Collects proof of delivery signatures.
Collects money on CODs.
Returns signed proof of delivery signatures and cash collections to bookkeeper, daily.
Notifies manager of delivery errors (i.e. short ships, damaged product, etc.), immediately.
Directs customer service issues to manager.
Maintains cleanliness of company vehicles.
Reports on the status of vehicle maintenance.

Warehouse Utility

Packs customer orders.
Cleans coolers.
Makes and/or organizes shipping boxes.
Disposes old product.
Sweeps floors.
Prepares water buckets.
Organizes warehouse supplies.
Assists with physical inventory counts.

Team

Forms strong working relationships within various teams.
Treats each individual with respect.
Acts as an ambassador for DWF Wholesale Florists.
Interacts with customers and team members in a friendly, professional manner.
Maintains confidentiality of employee, customer and vendor information 100% of the time.
Meets with supervisor on a weekly basis to review projects and outcomes.
Brings issues and solutions to supervisor within 24 hours.

Skills/Qualifications

Customer centric, committed to supporting customers.
Strong verbal communication and listening skills; ensures information is passed on to others who should be informed.
Self-starter who works independently and in a team environment.
Thrives in a fast-paced environment.
Energetic and flexible.
Maintains a calm, tactful and professional demeanor.
Follows directions with focused attention.
Uses best judgment under current driving conditions.
Willing to learn.
Withstands cold temperatures (32 degrees) for an extended period of time.
Excellent driving record that complies with insurance requirements.

Working Conditions

Constant to frequent standing and/or walking.
Frequent need of lifting or carrying (up to 50 lbs.).
Frequent periods of working inside a cooler with temperature ranging between 32 and 45 degrees.
Extended hours during busy season.

About DWF

Denver Wholesale Florists serves the U.S. fresh cut flower industry. For over 111 years we have met the needs of retail florists, event planners and large retail chains. We partner with the world’s leading floral growers and flower suppliers dedicated to superior quality, selection and service. We are an Employee Owned Company (ESOP) which promotes professional advancement, a workplace to be admired, and a concern for others. We exist for the benefit of our customers, partners and employees.